All Kemp orders and Silkthread Bangles are hand curated and an in-house creation of Maaya
Creations. These products have shipping timeline of 5 to 7 working days depending on the availability of
raw material
The tracking link will be sent via email to your registered email address
We ship using e-commerce partners (DTDC and Professional Courier) or standard courier companies.
Shipping provider is chosen based on the serviceability of the customer location to make sure there
is no delay or confusions in the delivery.
Standard Shipping charges would be applied with in India locations
If the shipping address is your office/ apartment/community, kindly ensure that the delivery status
is not miscommunicated by the securities or house helpers or neighbours.
If the orders are not delivered within 15 days, please intimate us post 15 days we will look on it
maayacreationsbykamini@gmail.com
Please ensure that you are available to accept the couriers and attend calls while the courier person
delivering the parcel.
In case of the parcels returned due to unavoidable reasons means, kindly give us a sufficient time to
raise complaints and get them back to you.
International Shipping
- Send us the screenshot of the products with the correct variants u want to order
- We will tell u the estimated weight of the order.
- The customer is free to choose between these options (DHL / UPS) (Aramex/DPx). We also encourage if u have any suggested shipping partner from your end and if that is feasible by us
- Once you have selected and agreed upon the shipping partner, we will inform about the approximate weight and the charges
- The payment will be in 2 steps. The first part will be the payment for the products cost which we has to be paid for us to initiate the order
- The second part payment will be the shipping charge, the exact amount that the courier service is going to charge us. By this way u can ensure that u pay the least charges and the exact amount only for shipping
- We assure perfect packaging standards and the product proofs will be sent to the customer before shipping to ensure all the items that u have ordered are included
- Once the shipping charges are credited, we will ship the order to the address conveyed by the customer and share the tracking number.